This is my third car that I purchased from Rob Lambdins University Dodge, and so far the best experience. I worked my complete transaction with Rodrigo Martinez over text messages; he was extremely efficient and prompt to answer all of my questions. I highly recommend Rodrigo Martinez to be your next sales contact; he will go the extra assist you and provide you with the best support available. I will work with Rodrigo on my next purchase. Sincerely Victor G.
Like most dealerships, if you have any issues after your purchase, good luck trying to get anyone to help you. Calls and emails go unanswered or returned. Purchased a used car in April. Advertised price didn't mention the extra coating protection of about $1K that you have to pay for. I purchased extended warranty that I decided not to purchase. Took days if not a week to get a hold of Peter, Finance Manager. When I finally did, I sent the signed form back to him via email on 4/26 with request of receipt. He never replied until May 2nd that it was received, to allow 4/5 weeks for PNC to receive the payment. Well June 15th, at PNC bank making car payment, I find out they never received reimbursement of the warranty I paid for. So today is June 20 and I've left Peter voice mail message and email on Monday. Never heard from him. I call accounting and received one phone call that she would look into what happened, to give her the end of the day 6/18 and today no return call or response to my emails.
Claude, Jacob and Jeff were fantastic at making the deal happen. They were professional and ensured us of the quality and care of service.
Had a pretty nice time buying my first car. Gustavo Haimovich did a great job dealing with us and explaining everything. I'd recommend using this dealer highly.
I am 100 percent pleased with my second car purchase from Carlos and Rodrigo! Customer satisfaction is priority for them. Keep up the great work guys!!!! Read more
I am very pleased with the assistance that I received from Carlos Torres and Rodrigo. These two guys are ready and willing to give you top notch customer service! This is my second purchase from them and I will definitely do business with them again without hesitation. I am 100 percent satisfied with all that University Dodge had to offer. Customer satisfaction is priority!!!!
Claude and Jacob were extremely professional and helped us make a great deal. They listen to your questions and meet your expectations- would definitely do business again!
Excellent service and professionalism by sales person Gustavo Haimovich. Willing to work with us on a better price and explained all the details carefully with us. Will recommend in the future.